Refund policy

Domestic Orders Only

Returns and exchanges are only applicable to domestic orders. International orders are not eligible for returns or exchanges.

Hygiene Policy

As hair extensions are classified as a hygiene product, once opened, they cannot be returned or exchanged to ensure the safety and well-being of all our customers. All packages will be inspected upon arrival, and if the security seals are tampered with, no refunds or returns will be processed.

Exchange Policy

We do not offer refunds. However, exchanges can be made in the form of store credit, limited to a maximum of one exchange. Further exchanges will not be accepted.

Color Matching

To ensure accurate color matching and customization, we encourage customers to send photos of their hair.

Damaged Products

If you receive a damaged product, please reach out to us at support@hairtoppings.in within 5 days of receiving your order. We conduct thorough inspections before shipping to minimize the possibility of damage.

Contact Us

If you have any questions or concerns about returns, exchanges, or your order, please don’t hesitate to contact us at support@hairtoppings.in. Our support team is available seven days a week and guarantees a response within 24 hours.